75db Privacy Policy — Your data is fully protected

75db is an online Sports Betting and casino platform built for users in Bangladesh. We believe that every user's privacy is a fundamental right, and protecting that right is our primary responsibility.

This privacy policy explains in detail what information 75db collects, how that information is used, who it may be shared with, and the measures we take to protect your data. This policy applies to the 75db website, mobile application, and all associated services.

We comply with international privacy regulations, in particular the GDPR (General Data Protection Regulation), as well as local data protection laws. We are fully committed to safeguarding your data and make no compromises in this regard.

• This policy was drafted in Bengali, and the Bengali version shall be considered the authoritative text.
• Any changes to the policy will be announced on the website within 30 days.
• For any questions, please contact our support team directly.

75db only collects information that is strictly necessary to provide our services. We apply the highest standards of data minimisation.

• Information submitted through the registration form is stored directly on encrypted servers.
• Device ID and operating system information may be collected when using the mobile app.
• Customer support contact records are retained to help us improve service quality.
• Location data is used solely for geo-blocking purposes.

75db uses collected data only for specific, legitimate purposes. Your information is never used for anything beyond what is required.

• Account management: For registration, login, password recovery, and profile updates.
• Payment processing: For processing deposits, handling withdrawals, and confirming transactions.
• Security assurance: For fraud detection, account protection, and AML policy compliance.
• Customer support: To resolve issues, answer questions, and provide assistance.
• Service improvement: For analyzing usage patterns to improve the platform experience.
• Sending Notifications: To inform you about bonus offers, security alerts, and important updates.
• Legal compliance: To meet the requirements of applicable laws and regulatory authorities.
• Responsible gaming: To identify problematic gambling patterns and offer timely support.

75db generally does not share your personal data with third parties. However, there are a limited number of specific circumstances where sharing may occur, as clearly outlined below.

• Payment Processor: Only minimal information is shared with mobile banking operators such as Mobile Banking, Nagad, and Rocket, solely to process transactions.
• Game providers: Only gameplay history is shared with partner game software companies, strictly as required to operate the service.
• Legal obligations: We may be required to share data with authorities as part of a court order, government investigation, or legal proceeding.
• Security agency: With relevant agencies to prevent fraud, money laundering, or other illegal activities.
• Business transfer: In the event of a business merger or acquisition, though you will be notified in advance.

75db adheres to the highest industry standards in data protection. Our multi-layered security framework keeps your information safe at all times.

• SSL/TLS Encryption: All data transfers are secured with 256-bit AES encryption.
• Firewall Protection: An advanced multi-layer firewall blocks unauthorized access.
• Two-factor authentication: Two-factor authentication (2FA) is available for your account.
• Regular audits: Third-party security experts conduct regular system audits.
• Server Security: Our servers are hosted in ISO 27001 certified data centres.
• Suspicious Activity Monitoring: A 24/7 real-time monitoring system is active at all times.
• Staff training: All our staff receive regular training on data protection.

75db's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

You can disable optional cookies through your browser settings, though this may reduce certain features. Disabling essential and security cookies will prevent the platform from functioning correctly.

75db does not retain your data longer than necessary. A specific retention period is defined for each type of information.

• Account information: For the duration the account is active, and for 5 years following closure (as required by law).
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
• Communication Logs: Customer support records are retained for 2 years.
• Technical Logs: Server and security logs are retained for 90 days.
• KYC documents: Retained for up to 5 years after verification.
• Marketing Preferences: Retained until you withdraw your consent.

Under 75db's Privacy Policy, you hold several important rights over your own data. We are always ready to help you exercise those rights.

75db does not knowingly collect information from minors. We take several steps to verify the age of our users.

• Date of birth is verified at the time of registration.
• The KYC process includes identity verification with proof of age.
• If a user is identified as a minor, their account is immediately closed and all associated data is deleted.
• If parents have any concerns, they can contact our support team directly.

75db may update this Privacy Policy when necessary. Any changes will be handled in accordance with the guidelines below.

• Notice will be posted on the website at least 14 days before any changes take effect.
• You will be notified at your registered email address if any major changes occur.
• The "Last updated" date will always be displayed at the top of the page.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated policy.
• A copy of the previous policy is available upon request.